Why should I sign a contract? My computer never breaks, I’ll just pay when I need it.

A contract with a steady payment plan is much easier to account for. Cash flow (or lack of it) is the biggest killer of small businesses. Our contracts also provide you with so much more than just problem solving: the vigilance of a 24/7 network monitoring centre that looks for problems before they become problems saves you money in the long run; little problems are always easier and cheaper to fix than the big ones. A help desk that is truly helpful. (Ever been shown how to mail merge? No –we can teach you.) A personal account manager with BRIGHT ideas who keeps an eye on you. It’s the little things that make BRIGHT different.

Do I need a server?

Initially probably not, they are expensive to install and maintain. They do have major benefits in terms of central storage and computer protocols as well as increased security but while cash flow is still a serious consideration this is not a pressing concern.

Do I need to pay for professional licenses?

In a word- Yes. Any serious company should invest in full licences, the benefits of the full package are well worth it. If we’re talking Microsoft then Software Assurance alone makes it worthwhile- if you don’t know what we mean just phone and ask. This is also important when we are talking Antivirus, free versions may be ok on your home PC but given the sensitive nature of your company’s information is it worth taking a risk for £30 a year? On top of that we cannot provide support for illegal software- sorry.

Email Solutions

Onsite exchange:

This is an expensive option in terms of initial spending and would require regular maintenance. It does provide you with a secure network but is probably something a new business doesn’t need to think about.

Hosted Email:

Email kept online in our secure server. Allows you to have your own company email address with an unlimited size mailbox without spending thousands. With 99% uptime this is a solution well worth considering.

Free Online account:

You can use a normal account similar to your personal one. Of course this is free but you need to consider if it looks professional to have mycompany@gmail.com